Frequently Asked Questions

How long does shipping take?

Shipping times vary based on your location, but we strive to deliver your order as quickly as possible. You can track your order with the tracking number provided in your shipping confirmation email.

Can I change or cancel my order after it’s been placed?

If you need to make changes or cancel your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request if the order hasn't been processed yet.

What do I do if my order arrives damaged?

If your order arrives damaged, please contact us immediately with photos of the damage and your order details. We'll arrange for a replacement or refund, depending on your preference.

Do you offer gift wrapping?

No, we currently do not offer gift wrapping services or the option to include personalized messages.

How can I contact customer service?

You can reach our customer service team through our contact form on the website, or via email at info@mj-living.store. We aim to respond to all inquiries within 24 hours.